REFUND POLICY

Refunds

I am unable to refund any gift vouchers.

 

Soundbaths

I'm unable to offer a refund for a soundbath so please be aware of this before booking. I can transfer your place to another session if you unexpectantly can’t attend and let me know before the event starts if there is availability on another session. Please contact me directly to arrange this. If you simply forget and don’t attend, I can’t transfer your place to another session. Discretion will be given for unforeseen emergencies or bereavement. 

 

 

Private soundbaths

If you find your group is unable to attend the event and you wish to cancel, 50% of your payment will be refunded to you with at least 1 week’s notice. Full payment is required for less than a week’s notice or a no show. In the unlikely event of personal illness or an unexpected event preventing me from running the event, I will transfer the full payment back to you.

 

 

Reflexology & Reiki

If you need to cancel, please give 72 hours notice for a full refund. Any cancellations made within 24-48 hours of your appointment incur a 50% charge. No refunds given for cancellations made less than 24 hours or for a no-show. Discretion will be given for unforeseen emergencies or bereavement.

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No shows

If you forget your session or just don’t turn up, no refund or a transfer of your space if offered. If you are taken ill, have an emergency or bereavement, please contact me to reach a reasonable resolution.

 

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