TERMS & CONDITIONS

Ella Dewhirst is a holistic practitioner based at 9 Windmill Road, Bramham, LS23 6QP. 

Terms & Conditions for Reflexology, Sound Healing events and Women’s Circles:

Medical conditions

There are certain medical conditions not suitable for these sessions. Please be aware of this before booking. If you would like to discuss beforehand, please call me if you have any questions about these on 07470250471. Please do not email or text as I am unable to hold electronic medical data, which includes queries and questions relating to any medical conditions. 

Sound healing

The rhythm of the sound helps slow the brain waves which in turn allows the heart rate and breathing to slow, blood vessels to relax and open. You should therefore not attend a soundbath if you have any unmanaged heart or circulation issues (risk of aneurysm, known aneurysm, recent stroke, heart surgery, stents etc).

Anyone who is less than 3 months pregnant should contact me beforehand to discuss whether a soundbath is suitable.

The physical vibrations of the instruments are gentle but can be felt and so any recent bone breakages could be affected by the gentle vibrations. If you have a history of epilepsy, tinnitus, unmanaged mental illness, have a pacemaker or are dealing with trauma or an emotional life event, please get in touch beforehand to discuss if a Soundbath is right for you.

Being under the influence of alcohol or illegal drugs are contraindications and you should not attend the Soundbath if these apply.

Reflexology & reiki

You should not have reflexology and reiki if you any of the below apply:

Cellulitis, Contagious conditions, Under the influence of alcohol or drugs, Imminent pending medical tests, Unstable heart condition, recent surgery, Known risk of DVT (higher risk if recently been on a long haul flight), Unstable heart conditions (angina, atrial fibrillation, heart attack), Circulatory issues (Heart condition, high/low blood pressure, heamophilia). If you are less than 3 months pregnant, please contact me to discuss.

Booking, payment and cancellation process

Please contact me directly to book reflexology and soundbaths. If you need to cancel your booking, please do this directly through me either on email or by phone.

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Soundbaths

If you need to cancel your place on a group soundbath, I'm unable to offer a refund for your place so please be aware of this before booking. I can transfer your place to another session if you find you can't attend and let me know before the event begins. The transfer of your place depends on if there is availability in another session - sometimes you will have to wait a few months for a transfer place to become available. Please contact me directly to arrange this, If you forget and don't show up to the soundbath, I am unable to offer you the chance to transfer to another event. Late arrivals are not permitted to the soundbath as it will cause disturbance to the event and your place will not be transferred to another event.

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Reflexology and private soundbaths

Please give at least 48 hours notice if you need to cancel or rearrange your appointment. Any cancellations made within 48 hours of your appointment will incur a charge of 50% which applies to all bookings. If you have made a booking with a voucher, you are liable to pay 50% of the appointment cost. In the case of a private soundbath booking, you are liable to cover the cost of the whole session if the whole session is cancelled. If you cancel your individual place with less than 48 hours notice and the private soundbath still goes ahead with the other attendees, you are liable to pay 50% of your individual place.

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Any information passed through to Ella Dewhirst is managed in accordance with the Data Protection Act 1998. If a customer wishes for their information to be removed from my database, this should be requested by email to ellajdewhirst@yahoo.com

Credit card details are not retained. The only information stored is a customer's transaction history, name, address & e-mail address in the case of online bookings.

You can enable privacy settings in your browser to restrict tracking cookies. Because I respect “do-not-track” privacy settings, those who opt-out may show open and click activity, but will not have activity tracked.

Complaints

Please contact me at ellajdewhirst@yahoo.com and I will be happy to assist you.

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Late Arrivals

Reflexology

If you are late, your session will be shorter to accommodate the clients booked in after you. Depending on how much of your session remains, I will decide on whether there is enough time for a treatment. You will still be responsible for paying for the full amount of the treatment.

Soundbath

The session will start promptly and due to the nature of the event, late arrivals cannot be permitted. The door will be locked so as not to disturb the start of the event so please do not try to gain entry.

Aftercare & Advice

Make sure if at all possible that you don’t have a hectic day planned after reflexology, reiki or a soundbath and give your body the chance to restore and recover. Drink plenty of water and reduce your caffeine/alcohol intake that day and try to find some time to relax if that’s what your body needs.

You may experience some side effects after your treatment such as tiredness, headache, fogginess, slight nausea. This indicates that your body is responding to the session and rebalancing and eliminating toxins. Reflexology, reiki and sound healing work on many levels of the body, from the physical to emotional and beyond and some effects are unknown. Occasionally, an emotional release can happen which is a normal part of the healing process, so try to give yourself space for the feelings that come up. Not everyone experiences side effects, but if you’re at all concerned, please get in touch. 

Health Information

Any information given about anything that could support you such as other therapies to try or lifestyle changes are educational and for information only. It is your responsibility to seek medical or professional guidance and take responsibility for the way you manage your health or symptoms. 

Gender 

I honour and respect the diversity of all identities. I welcome bookings from all female-identifying clients including transgender, non-binary, gender queer, bi gender, pan gender or gender fluid who are comfortable in a woman-centered space for all the sessions I offer. Male clients of friends and family are welcome to book reflexology and reiki. All gender identities are welcome to attend my soundbaths.