faq's

Where are you based?

I’m based in my home studio in Bramham (LS23 6QP). It’s a spacious studio that’s attached to the side of my house. There are views out onto the garden through the bi fold doors, plenty of parking space, peaceful surroundings and no disturbances. The only time you’ll realise it’s part of my house is if you need to use the WC, which is accessed through the kitchen. When we use the bell tent for events, it’s located in our field behind the house, so all part of the same location. 

 

How long is a reflexology session?

Your first appointment time is a slightly longer session, approximately 1 hour 15 minutes, which takes into account the details needed in the first consultation. Subsequent treatments are approximately 1 hour. There is always time at the end to come round in your own time, have a drink and some time to reflect and ground, so factor this in to the length of your treatment time. 

 

How long is a soundbath session?

The evening and private events are approximately 75 minutes. The session begins with some information about sound healing and what to expect before transitioning into the soundbath experience. We finish with cups of herbal tea and time to chat and chill, before drifting off home. The lunchtime soundbath is shorter to enable you to get back to work or carry on gently with your day (we save the tea and chats for the evening soundbaths).

 

Opening hours

In the autumn and winter, my opening hours are Monday, Tuesday and Thursday 11am-6.15pm for reflexology. Soundbaths are generally on Mondays, Tuesdays and Thursdays at 7pm. Private soundbaths are once a month on a Sunday afternoon/evening, private day time soundbaths are Monday-Thursday 11am-3pm. Contact me directly to arrange the private sessions. Seasonal celebration events occur any time or day of the week and are changeable. More details are in the newsletter and on Instagram. If you can’t find the exact time you need for reflexology within my working hours, please get in touch.

 

What payment methods do you accept?

Payments are made using my online booking system when you book your treatment or event.

 

Do you offer a receipt for health insurance reimbursements?

Yes I can provide this after the session but please double check with your insurance provider first as not all policies cover reflexology, reiki or sound healing.

 

What is your refund and cancellation policy?

 

Soundbaths

I'm unable to offer a refund for a soundbath so please be aware of this before booking. I can transfer your place to another session if you unexpectantly can’t attend and let me know before the event starts if there is availability on another session. Please contact me directly to arrange this. If you simply forget and don’t attend, I can’t offer the opportunity to transfer your place to another session. Discretion will be given for unforeseen emergencies or bereavement. 

 

 

Private soundbaths

If you find your group is unable to attend the event and you wish to cancel, 50% of your payment will be refunded to you with at least 1 week’s notice. Full payment is required for less than a week’s notice or a no show. In the unlikely event of personal illness or an unexpected event preventing me from running the event, I will transfer the full payment back to you.

 

 

Reflexology & Reiki

If you need to cancel, please give 72 hours notice for a full refund. Any cancellations made within 24-48 hours of your appointment incur a 50% charge. No refunds given for cancellations made less than 24 hours or for a no-show. Discretion will be given for unforeseen emergencies or bereavement.

 

Seasonal celebrations

I'm unable to offer a refund for a seasonal celebration so please be aware of this before booking. I can transfer your place to another session if you unexpectantly can’t attend and let me know before the event starts if there is availability on another session. As there are only a few of these events a year, there is the option to transfer to a soundbath instead. Please contact me directly to arrange this. If you simply forget and don’t attend, I can’t offer the opportunity to transfer your place to another session. Discretion will be given for unforeseen emergencies or bereavement.

 

Red Tent gatherings

If you are unable to attend, please contact me in advance of the event for a full refund. No refund is offered if you simply forget and don’t attend.

 

No shows

If you forget your session or just don’t turn up, no refund or a transfer of your space if offered. If you are taken ill, have an emergency or bereavement, please contact me to reach a reasonable resolution.

 

Vouchers

I am unable to offer a refund for any vouchers purchased.

 

 

Is reflexology / sound healing suitable for me?

There are certain medical conditions not suitable for these sessions. Please be aware of this before booking. If you would like to discuss beforehand, please call me if you have any questions about these on 07470250471. Please do not email or text as I am unable to hold electronic medical data, which includes queries and questions relating to any medical conditions. 

 

Sound healing

The rhythm of the sound helps slow the brain waves which in turn allows the heart rate and breathing to slow, blood vessels to relax and open. You should therefore not attend a soundbath if you have any unmanaged heart or circulation issues (risk of aneurysm, known aneurysm, recent stroke, heart surgery, stents etc).

Anyone who is less than 3 months pregnant should contact me beforehand to discuss whether a soundbath is suitable.

​

The physical vibrations of the instruments are gentle but can be felt and so any recent bone breakages could be affected by the gentle vibrations. If you have a history of epilepsy, tinnitus, unmanaged mental illness, have a pacemaker or are dealing with trauma or an emotional life event, please get in touch beforehand to discuss if a Soundbath is right for you.

​

Being under the influence of alcohol or illegal drugs are contraindications and you should not attend the Soundbath if these apply.

 

Reflexology & reiki

You should not have reflexology and reiki if you any of the below apply:

Cellulitis, Contagious conditions, Under the influence of alcohol or drugs, Imminent pending medical tests, Unstable heart condition, recent surgery, Known risk of DVT (higher risk if recently been on a long haul flight), Unstable heart conditions (angina, atrial fibrillation, heart attack), Circulatory issues (Heart condition, high/low blood pressure, heamophilia). If you are less than 3 months pregnant, please contact me to discuss.

 

 

What are your qualifications?

I am a fully insured and certified reflexologist, reiki practitioner, sounder healer and circle holder and am a member of the Association of Reflexologists, which means I abide by their Code of Professional Practice and Ethics and commit to my practice with integrity and professionalism. 

 

Aftercare advice

Make sure if at all possible that you don’t have a hectic day or evening planned after reflexology, reiki or a soundbath and give your body the chance to restore and recover. Drink plenty of water and avoid caffeine/alcohol that day. Holistic treatments affect everyone differently. You may experience some side effects after your treatment such as tiredness, headache, fogginess, slight nausea. This indicates that your body is responding to the treatment and rebalancing and eliminating toxins. Not everyone experiences these but if you’re at all worried, please get in touch. You can also feel tired after a treatment, and if your body needs some rest or a nap after a treatment, it’s wonderful if you can honour that.

 

Please refer to the links in the footer for more information